Consider these points in dealing with your employees and you’ll maximize their contribution to your success.
You can share a laugh with your employees when it is appropriate, but you must keep yourself on a higher (though not aloof) level to ensure that the business runs smoothly despite all its (sometimes confrontational) personnel interfaces.
Customers expect top-quality customer service. When they don’t get it, they show little patience. They can quickly Google up an alternate source and leave, dropping a bad review on the offender as they go.
It makes good sense to put together a business estate plan that covers your company’s assets, trade secrets and organizational structure so that forces beyond your control don’t slow it down.
Ten tips for new small businesses.
Dr. Alan Zimmerman has helped over one million people over the last 25 years. His success is seen in the fact that 92% of his speeches result from referrals and repeat engagements. This recent interview provides some of his key thoughts.
Many successful businesses started as one-person operations. Whether you expect to add employees in the future or plan to stay solo, these tips will help you run your one-person business properly.
Maybe you don’t know what an elevator speech is. You should be your business's biggest fan and booster. Your best tool is a 30-second pitch that you can deliver anywhere, anytime you meet someone who might be a prospective client or customer. Many small business people fail to have one simply because they’re not sure how to compose it.
Whatever you’re selling, there are a number of people who currently don’t use it. To grow your business, you have to make them leave something they have been comfortable with and switch to you. They won’t make that change if they see no significant difference between your brand and your competitor’s.
A Lot of data has been published lately indicating that consumers prefer local businesses. They have the chance to develop a relationship that can be handy when they have a need that requires quick attention. They can be known if they shop regularly. But being local doesn’t automatically make you attractive.
Thinking of entering e-commerce? The time is right. U.S. online retail sales are expected to grow 57 percent by 2018. Here are some tips you can use to start selling online.
Centra Coast consumers want to feel good about the places where they spend their money. Being environmentally friendly isn’t just good for the environment, it’s good for your bar or restaurant as well! Here are a few ways to “green” your restaurant or bar.